Help carriers understand your move

A clear request makes it easier to compare suitable offers. Before you post, gather the information below.

1. Describe the items. Include quantities, approximate dimensions and weight. Add clear photos of larger items.
2. Check both locations. Use accurate collection and delivery addresses. Note parking, stairs, lifts and access restrictions.
3. Choose your time frame. Give your preferred dates and explain any flexibility in the request.
4. Explain the help needed. Mention loading, unloading, dismantling or other requirements so you can confirm what is included with the carrier.

Compare and confirm

Review the offers and use the conversation to ask about availability, vehicle capacity and the work included. Confirm the price, timing and any remaining payment arrangements before booking.

Prepare for collection

• Pack and protect your items, and label boxes clearly.
• Keep access routes clear and arrange parking where possible.
• After booking, use the shared contact details to coordinate collection and delivery with your selected carrier.
• Keep your booking information and conversations available in your account.